Last updated: June 1, 2026

Terms of Service

Welcome to Villion Soul. By accessing or using our website at villionsoul.com, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully before using our site or placing an order. If you do not agree to these Terms, you may not use our services.

1. About Us

Villion Soul LLC is an online retailer of eyewear and optical accessories, including eyeglass frames, blue-light glasses, reading glasses, protective cases, cleaning kits, and everyday vision accessories. We are incorporated in the United States and operate from Louisville, Kentucky.

2. Eligibility

By using this website, you represent that you are at least 18 years of age, or that you are the parent or legal guardian of a minor using the site with your consent. You agree to provide accurate, current, and complete information during registration and checkout.

3. Products & Pricing

We reserve the right to modify or discontinue any product at any time without notice. All prices are listed in US Dollars (USD) and are subject to change without notice. We make every effort to display product colors and descriptions accurately; however, we cannot guarantee that your device's display will accurately reflect the actual product.

In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price and will notify you promptly.

4. Orders & Payment

By placing an order, you offer to purchase a product subject to these Terms. We reserve the right to refuse or cancel any order at our discretion, including orders that appear fraudulent or that exceed reasonable purchase quantities. Payment must be received in full before an order is processed and shipped. We accept major credit cards and other payment methods as displayed at checkout.

5. Shipping & Delivery

We ship to addresses within the United States. Estimated delivery times are provided at checkout and are not guaranteed. Villion Soul is not responsible for delays caused by carriers, customs, or circumstances beyond our control. Risk of loss and title for products pass to you upon delivery to the carrier.

6. Intellectual Property

All content on this website — including text, images, logos, graphics, and product descriptions — is the property of Villion Soul LLC and is protected by applicable copyright, trademark, and intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

7. User Conduct

You agree not to use our website to:

• Violate any applicable laws or regulations
• Transmit spam, malware, or harmful code
• Attempt to gain unauthorized access to our systems
• Engage in any conduct that restricts or inhibits others' use of the site
• Scrape, crawl, or harvest data from our website without permission

8. Disclaimer of Warranties

Our website and products are provided "as is" without warranties of any kind, either express or implied. We do not warrant that the site will be uninterrupted, error-free, or free of viruses. To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose.

9. Limitation of Liability

To the maximum extent permitted by law, Villion Soul LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products, even if we have been advised of the possibility of such damages. Our total liability shall not exceed the amount paid by you for the specific product giving rise to the claim.

10. Governing Law

These Terms are governed by the laws of the Commonwealth of Kentucky, United States, without regard to its conflict of law provisions. Any disputes shall be resolved exclusively in the state or federal courts located in Jefferson County, Kentucky.

11. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be effective upon posting to this page. Your continued use of the website after changes constitutes your acceptance of the revised Terms.

Last updated: June 1, 2026

Refund & Return Policy

At Villion Soul, your satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help. Please review our policy below before initiating a return.

1. Return Eligibility

We accept returns within 30 days of the delivery date. To be eligible for a return, your item must meet the following conditions:

• Item is unused, unworn, and in its original condition
• Item is in the original packaging with all tags, cases, and accessories included
• Item is not marked as final sale or non-returnable at the time of purchase
• Proof of purchase (order number or receipt) is provided

2. Non-Returnable Items

The following items cannot be returned or exchanged:

• Items marked as "Final Sale"
• Cleaning kits, lens cloths, and hygiene-related accessories (once opened)
• Items damaged due to misuse, accidents, or unauthorized modifications
• Gift cards

3. How to Initiate a Return

To start a return, please contact our support team within the 30-day window:

• Email: contact@villionsoul.com
• Phone: +1 415-843-2552

Include your order number, the item(s) you wish to return, and the reason for the return. Our team will respond within 2 business days with return instructions and a return shipping address.

4. Return Shipping

Customers are responsible for return shipping costs unless the return is due to a defective product or an error on our part. We recommend using a trackable shipping method, as we cannot be responsible for items lost in transit. Original shipping charges are non-refundable.

5. Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days. Please note that your bank or card issuer may require additional time to post the refund.

6. Exchanges

We offer exchanges for items of equal or lesser value, subject to availability. If you need a different size, color, or style, please indicate this when contacting us. Exchanges are processed after we receive the original item.

7. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of delivery with photos of the damage. We will arrange a replacement or full refund at no additional cost to you.

8. Late or Missing Refunds

If you haven't received your refund after 10 business days, please first check with your bank or credit card company. If the issue persists, contact us at contact@villionsoul.com and we will investigate promptly.

Last updated: June 1, 2026

Cookie Policy

This Cookie Policy explains how Villion Soul LLC ("we", "us", "our") uses cookies and similar tracking technologies on our website villionsoul.com. By continuing to use our site, you consent to our use of cookies as described in this policy.

1. What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently, remember your preferences, and provide information to website owners. Cookies do not contain personally identifiable information on their own, but they may be linked to personal data we hold about you.

2. Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the website to function properly. They enable core features such as shopping cart functionality, secure checkout, and account authentication. These cookies cannot be disabled without affecting site functionality.

Performance & Analytics Cookies

These cookies collect anonymous information about how visitors use our site — such as which pages are visited most often and whether users encounter error messages. We use this data to improve our website. Tools we use include Google Analytics.

Functional Cookies

These cookies allow our website to remember choices you make (such as your preferred language or region) and provide enhanced, personalized features. They may also be used to provide services you have requested, such as watching a video or commenting on a blog.

Marketing & Targeting Cookies

These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an ad and help measure the effectiveness of advertising campaigns. They are usually placed by advertising networks with our permission.

3. Third-Party Cookies

Some cookies on our site are set by third-party services. These may include:

• Google Analytics — website traffic and behavior analysis
• Meta Pixel (Facebook) — advertising and retargeting
• Shopify — e-commerce platform functionality and fraud prevention
• Google Ads — conversion tracking and remarketing

These third parties have their own privacy and cookie policies, which we encourage you to review.

4. Cookie Duration

Cookies can be either "session cookies" (deleted when you close your browser) or "persistent cookies" (remaining on your device for a set period or until manually deleted). Most analytics and marketing cookies are persistent and may remain for up to 2 years.

5. Managing Cookies

You can control and manage cookies in several ways:

• Browser settings — most browsers allow you to refuse or delete cookies via their settings menu
• Opt-out tools — you can opt out of Google Analytics at tools.google.com/dlpage/gaoptout
• Ad preferences — manage interest-based advertising at youronlinechoices.com

Please note that disabling certain cookies may affect the functionality of our website and your shopping experience.

6. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data practices. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.